WHAT IS OUR PRIVACY, SECURITY, AND TERMS POLICY?
FaQs. General Information
Shipping and Delivery
We have FREE Worldwide shipping. Shippings to Spain take 1-3 working days, to Europe: 2-6 working days and rest of the world: 4-7 working days.If you need more information related with the Delivery please click here.
All of the data regarding all payment methods is transmitted via SSL-encryption and credit card transactions can only be accepted through SET (Secure Electronic Transactions).
We will not store any payment data that you submit; our third party payment provider handles this. The method of payment is entirely up to you.
At Dr.Kokoro.com your privacy is very important to us.
We do not sell, share, rent or trade your electronically provided personal information to others. We understand your concerns about online security and privacy. Here at Dr.Kokoro our goal is to ensure that your personal and payment information remains secure and your privacy is protected.
WEBSITE TERMS AND CONDITIONS
Welcome to the Dr.Kokoro website (the “Site”). The Site is owned and operated by Kokolove CO. (“Kokolove “). Your use of the Site is subject to your compliance with these terms and conditions (the “Terms”). By using the Site, you accept and agree to be bound by these Terms. If you do not agree to the Terms, you may not use the Site. Dr.Kokoro may modify these Terms from time to time and without notice, effective upon posting on the Site, and your continued access or use of the Site constitutes acceptance of all such modifications.
By visiting the Site or communicating with Dr.Kokoro by email, you are communicating with us electronically, and you consent to receive communication from us electronically. You agree that communication that we provide electronically, including by posting to the Site, satisfies any legal requirement that a communication must be in writing.
Dr.Kokoro attempts to ensure that product descriptions and other information on the Site are as accurate as possible. However, Dr.Kokoro does not warrant that any information on the Site is accurate, complete or error-free. Dr.Kokoro may modify the Site, in whole or in part, at any time and without prior notice.
All materials on the Site, including all text, graphics, logos, audio clips, downloads, data compilations, tools, software and any other material or information used in connection with the Site (the ” Dr.Kokoro Content”); the selection, arrangement, and presentation of all Dr.Kokoro Content; and the overall design of the Site are the property of Dr.Kokoro and protected by Spanish and international copyright laws.
In order to access or use some features of the Site, you will have to create an account. You must be at least 18 years old to create an account. When creating your account, you must provide accurate and complete information. You are solely responsible for all activity that occurs under your account and/or password, including without limitation any content or other materials provided from or through your account. You must maintain the confidentiality and security of your account password and login information, and notify Dr.Kokoro immediately of any breach of security or unauthorized use of your account.
Access and Use of the Site
Subject to the terms set forth herein (as may be revised by Dr.Kokoro) Dr.Kokoro grants you a personal, non-transferable, and non-exclusive limited license to access and use the Site and to download and print a single copy of the Dr.Kokoro Content from the Site solely for your personal, non-commercial use, and provided that you do not delete or modify any copyright or other proprietary notices. Any other copying, use, distribution, publication, transmission or modification of the Dr.Kokoro Content or any other property of Dr.Kokoro, whether in electronic or hard copy form, is strictly prohibited. This prohibition includes screen or database scraping for any purpose other than as expressly permitted below.
You understand that by accessing and using the Site you may be exposed to Visitor Content and other content from a variety of sources that are inaccurate, offensive, or objectionable, and hereby waive any legal or equitable rights or remedies you have or may have against Dr.Kokoro with respect thereto.
You may not frame any Dr.Kokoro Content, or any trademark, logo or other proprietary information on the Site without Dr.Kokoro’s prior written consent. You may not use Dr.Kokoro’s name or trademarks in any meta-tags or other hidden text without the express written consent of Dr.Kokoro. You may link to the Site for non-commercial purposes only, or as otherwise authorized by Dr.Kokoro in writing. Dr.Kokoro reserves the right to demand you remove any link, at Dr.Kokoro’s sole discretion.
Some parts of the Site may allow you to post or to e-mail to Dr.Kokoro materials or information (including recommendations or suggestions for new or improved products or services) (collectively, “Visitor Content”); or to access or use Visitor Content posted or e-mailed by other visitors to the Site. Should you post or e-mail any Visitor Content, you grant Dr.Kokoro a worldwide, nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to (a) use, distribute, display, reproduce, modify, perform, preserve and create derivative works of all such Visitor Content in any media now known or hereafter developed, including in advertisements for Dr.Kokoro’s services; and (b) use the name under which you submit such Visitor Content in connection therewith, at Dr.Kokoro’s sole discretion. You also grant each user of the Site a non-exclusive license to access your Visitor Content through the Site and to reproduce, distribute, prepare derivative works, display and otherwise use such Visitor Content as permitted under these Terms of Service. You may terminate or restrict our rights to use your Visitor Content by changing the rights granted on the permissions page of your account. However, the changes will only be effective for future uses and will not take effect until 15 days after we confirm your changes have been received and recorded. You understand that changing your permissions shall not require Dr.Kokoro or any user to remove your submission from any work created prior to the effective date of your change or otherwise modify any prior use of your submission and that Dr.Kokoro shall not be responsible for any user’s failure to abide by the changes to your permissions.
You acknowledge that whether or not such Visitor Content are published, Dr.Kokoro does not guarantee any confidentiality or security of any Visitor Content, or any other information or materials you provide or submit by email or other electronic communication. Dr.Kokoro may remove any Visitor Content from the Site at any time, in Dr.Kokoro’s sole discretion and for any or no reason. You waive all claims against Dr.Kokoro for any violation of copyright, rights of privacy, publicity, and defamation or other personal torts arising from Dr.Kokoro’s use of the information you provide.
YOU ARE SOLELY RESPONSIBLE FOR VISITOR CONTENT AND OTHER INFORMATION AND MATERIALS YOU PROVIDE TO Dr.Kokoro. YOU REPRESENT AND WARRANT TO Dr.Kokoro THAT (A) YOU OWN, OR HAVE THE NECESSARY LICENSES, RIGHTS, CONSENTS, AND PERMISSIONS TO USE AND AUTHORIZE Dr.Kokoro TO USE ANY USER SUBMISSIONS AND OTHER INFORMATION OR MATERIALS YOU PROVIDE IN THE MANNER CONTEMPLATED BY THE WEBSITE AND THESE TERMS OF SERVICE; AND (B) YOU HAVE THE WRITTEN CONSENT OF EACH IDENTIFIABLE INDIVIDUAL PERSON APPEARING OR INCLUDED IN YOUR USER SUBMISSIONS TO USE HIS OR HER NAME, LIKENESS AND OTHER PERSONAL INDICIA IN THE MANNER CONTEMPLATED BY THE WEBSITE AND THESE TERMS OF SERVICE.
You agree not to submit send any communications to Dr.Kokoro or to submit any Visitor Content or other materials, content or information which is illegal, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, invasive of privacy or which encourages criminal conduct, infringes any intellectual property or other proprietary right of any person or entity or otherwise gives rise to civil liability; or which contains viruses, corrupt data, cancel bots, trojan horses or the like, or otherwise disrupts or is capable of disrupting the operation of the Site or servers or networks connected to the Site or the ability of visitors to access or use the Site; or which consists of commercial solicitations, or mass mailings or any form of “spam”; or which you do not have the right to post. You further agree not to submit or post advertisements or solicitation of business and/or use false email addresses or impersonate any person or otherwise mislead as to the origin of any Visitor Content or other materials, content or information you submit or provide.
You also agree that Dr.Kokoro may use and/or disclose Visitor Content and any other information about you or which you provide (a) as required by a court or government agency; (b) to enforce these Terms; (c) to respond to any claim by you or a third party; or (d) to protect or assert Dr.Kokoro’s rights.
You acknowledge that communication via the Internet may use potentially unsecure computers and links and that data may be lost, or intercepted by unauthorized parties during such transmission. You agree that Dr.Kokoro shall have no liability whatsoever in connection with such lost or intercepted data.
Dr.Kokoro has the right, but not the obligation, to review, remove or edit Visitor Content, at Dr.Kokoro’s sole discretion. Dr.Kokoro has no responsibility and assumes no liability for Visitor Content posted by you or any other party, and does not guarantee the accuracy, integrity or quality of any Visitor Content.
The Site may include information and/or links to third party websites, and third party websites may link to the Site. Dr.Kokoro has no control over, and no liability for, any such third party websites, or for any content, products or services offered by or accessed through such sites. If you decide to access third party sites linked through the Site, you do so at your own risk.
Dr.Kokoro owns all right, title and interest, including patent and copyright, in all products available for purchase through the Site and in all images contained on the Site. Dr.Kokoro PRODUCTS ARE WARRANTED, IF AT ALL, AS PROVIDED IN THE WARRANTY ACCOMPANYING THE PRODUCT. Dr.Kokoro HEREBY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES WITH REGARD TO Dr.Kokoro PRODUCTS, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, WHETHER EXPRESS OR IMPLIED.
Dr.Kokoro attempts to ensure that product descriptions and other information on the Site are as accurate as possible. However, we do not warrant that product descriptions or other information on the Site are accurate, complete or error-free. If you believe that a product offered by Dr.Kokoro is not as described, your sole remedy is as set forth in the applicable warranty accompanying the product. Click here to view warranty information.
If you believe any content posted on the Site infringes any person’s copyright interest, please provide the following information, in writing and signed by you, to the Dr.Kokoro Copyright Agent at the address listed below.
A description of the allegedly infringing content, and of the copyrighted work which you believe is infringed, including an assertion that you either own such copyright interest, or are the authorized agent of the owner.
Your address, telephone number and e-mail address.
Your statement that all information you have provided is accurate and that you have a good-faith belief that the use of the disputed content is not authorized by the copyright owner, its agent or by law.
C/ Manuel Pombo Angulo 18, 1º3
28050 Madrid SPAIN
(0034) 676 909 117
Use of the site
You are solely responsible for obtaining and maintaining all computer hardware, software, internet connection, and other equipment necessary to access and use the site, including all related expenses.
You agree not to use the site in any manner so as to (a) adversely affect the site’s resources or the availability of the site to others; (b) violate any local, state, national or international law, including without limitation laws regarding the export of data from the united states or the country in which you reside; or (c) delete or revise any content on the site. You further agree not to use the site to harass any other person or to collect or store personal information about other visitors.
Dr.Kokoro may provide contact information and/or links to third party resources for your information only. Dr.Kokoro has no control over such other web sites or the products and services offered by or through sites accessed through links on the site. If you decide to access third party sites linked through the site, you do so at your own risk.
You agree that Dr.Kokoro shall have no responsibility for any content, advertising, products or other material accessed through such links, or the accuracy or reliability of any information, data or opinions accessed through links on the site, or any liability, direct or indirect, for any damage or loss incurred by you or any third party in connection with web sites or resources accessed through links on the site. No endorsement of third party products, services or information is expressed or implied by any information, material or content referred to or included on, or linked from or to the site.
These terms remain in effect until terminated by either you or Dr.Kokoro. If you terminate these terms, you must immediately discontinue all access and use of the site, and destroy all Dr.Kokoro content and any other materials downloaded from or otherwise obtained from the site, and any copies and installations thereof. Dr.Kokoro reserves the right to suspend or terminate your access to the site or any portion of the site with or without notice if you breach these terms or the terms of any agreement or obligation to Dr.Kokoro, or if Dr.Kokoro has reasonable grounds to believe you have committed such breach. Dr.Kokoro may, in its sole discretion, discontinue providing the site, in whole or in part, and with or without notice to you. Dr.Kokoro shall have no liability to you or any third party for any termination of the site or access to the site. Your limited right to use the content on the site under these terms shall terminate immediately upon notice to you that Dr.Kokoro has terminated your access to the site, and you must promptly destroy all copies of content obtained from the site in your possession or control, in whatever form.
NO WARRANTY/LIMITATION OF LIABILITY
Dr.Kokoro DOES NOT WARRANT THAT ANY Dr.Kokoro CONTENT, VISITOR CONTENT OR ANY OTHER CONTENT POSTED ON THE SITE AND/OR ANY Dr.Kokoro PRODUCT AVAILABLE THROUGH THE SITE IS ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. Dr.Kokoro DOES NOT WARRANT THAT THE SITE OR Dr.Kokoro PRODUCTS WILL MEET YOUR REQUIREMENTS, OR THAT YOUR ACCESS OR USE OF THE SITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, NOR DOES Dr.Kokoro MAKE ANY WARRANTY WHATSOEVER REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES INFORMATION OR ANY OTHER MATERIAL YOU OBTAIN THROUGH THE SITE. TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, THE SITE AND ALL SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE), OR THAT YOUR ACCESS OR USE OF THE SITE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE.
YOUR ACCESS AND USE OF THIS SITE IS AT YOUR OWN RISK. Dr.Kokoro, AND ITS AFFILIATES, OWNERS, EMPLOYEES, AGENTS, SUCCESSORS, ADVISORS, CONSULTANTS AND ASSIGNS SHALL HAVE NO LIABILITY FOR ANY LOSS OR DAMAGE WHATSOEVER, DIRECT OR INDIRECT, INCLUDING BUT NOT LIMITED TO SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE OR ACCESS THE SITE OR ANY CONTENT PROVIDED ON THE SITE, ANY CLAIM ARISING FROM OR RELATING TO ERRORS, OMISSIONS OR INACCURACIES IN THE CONTENT PROVIDED ON OR THROUGH THE SITE; AND/OR STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR IN RELATION TO THE SITE, TO THE EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF Dr.Kokoro HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IT IS YOUR EXCLUSIVE RESPONSIBILITY TO EVALUATE ALL CONTENT PROVIDED ON THE SITE FOR ACCURACY, COMPLETENESS AND USEFULNESS
WITHOUT WAIVING THE GOVERNING LAW PROVISION BELOW, SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THUS THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, Dr.Kokoro’S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED.
THE LIMITATION OF LIABILITY SET FORTH ABOVE SHALL APPLY TO EVERY FORM OF ACTION, WHETHER IN CONTRACT, WARRANTY, STRICT LIABILITY, NEGLIGENCE OR OTHER TORT, AND SHALL SURVIVE ANY BREACH OF THE TERMS OR ANY AGREEMENT, OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THE TERMS OR AN AGREEMENT OR ANY EXCLUSIVE REMEDY.
NOTWITHSTANDING ANYTHING ELSE HEREIN, IN NO EVENT SHALL Dr.Kokoro ‘S LIABILITY FOR ANY CLAIM ARISING IN CONNECTION WITH OR PERTAINING TO THE SITE OR YOUR ACCESS OR USE THEREOF EXCEED $50.00.
You agree that you are personally responsible for your use of the Site, and further agree to indemnify, defend and hold harmless Dr.Kokoro, its officers, directors, employees, agents, successors, advisors, consultants and assigns from and against any loss, damage, expense or liability of any kind (including attorneys’ fees and costs) resulting from your violation of any these Terms or your use of or access to the Site, your posting or e-mailing of suggestions and other information and/or your violation of the rights of Dr.Kokoro and/or any third party.
Kokolove Co. may review and edit your submitted video and/or photo as needed and Dr.Kokoro retains the right to use your likeness (photo, voice, name) for promotional purposes. Dr.Kokoro has sole authority in determining qualified video and/or photo submissions and qualified entrants for prize. Any content deemed inappropriate by Dr.Kokoro will be disqualified.
This Site is controlled and operated by Dr.Kokoro from its headquarters in Portland, Oregon, United States of America. Dr.Kokoro makes no representation that any content on the Site or accessed through the Site is appropriate or available for use in any jurisdiction.
These Terms, and any dispute that may arise between you and Dr.Kokoro shall be governed by and construed in accordance with the laws of the State of Spain, without regard to conflict of laws principles. You irrevocably and unconditionally consent to the exclusive jurisdiction of and venue in the courts of Madrid, Spain; for any all disputes arising out of or relating to the Terms and/or the Site.
These Terms constitute a written agreement between you and Dr.Kokoro, and a printed version of these Terms, and of any electronic notice pertaining to these Terms, shall be admissible in an judicial or administrative proceeding to the same extent, and subject to the same restrictions, as any other contract, document or record originally in printed form.
Questions about these Terms or the Site? Please contact:
(0034) 676 909 117
Last updated: Jun 2018
The Site is not directed at children, and Dr.Kokoro will not knowingly collect any personal information from any person under age 13. Dr.Kokoro complies with the Children’s Online Privacy Protection Act and does not knowingly permit submission of Personal Information by anyone under 13 years of age. You must be over age 13 to use the Site.
Controller of Personal Information
Any personal information provided to, or collected by Dr.Kokoro through the Site is controlled by Dr.Kokoro
What We Collect
You may review information collected about you via the Site, and delete or modify personally identifiable information, such as your name, e-mail address or home address or telephone number (“Personal Information”) by following our Correct/Update Procedure. This does not apply to information collected by cookies and used internally to recognize you and/or facilitate your visits to the Site, or information we may retain to comply with legal requirements.
Information You Give Us: Dr.Kokoro receives and stores any information you enter on the Site (for example, when you request information or submit comments about our products or when you create you customer account) or provide in any other manner, including via e-mail. This includes your Personal Information. Dr.Kokoro uses the information that you provide for such purposes as responding to your requests for information, improving the services we offer and communicating with you. We may also use feedback in advertising and other publicity for Dr.Kokoro. Of course, you can choose not to provide such information, but then you might not be able to access or use portions of the Site. You are welcome to make such transactions by email: email@example.com
Third Party Servers: You may also get cookies from advertisers on the Site sent by third-party servers. This is a standard practice on most websites that include advertising. Dr.Kokoro does not control, and is not responsible for, cookies from our advertisers. If you do not want to receive cookies from the Site, you can set your browser to not accept cookies.
How We Use/Disclose Your Information Dr.Kokoro may, but is not obligated to, retain the content of any e-mails you send or information or data you provide by other means, including your e-mail address and other Personal Information, so that Dr.Kokoro may respond to your requests for information or questions, and comply with any legal requirements.
Dr.Kokoro may use the information you provide and we collect to:
Administer the Site and diagnose problems with our server;
Verify your identity and respond to your requests for information;
If you have given us permission, to provide you with information about the Site and Dr.Kokoro and our products and services;
Facilitate performance by either of us under the Terms and any other agreement you may enter into with Dr.Kokoro;
Comply with applicable laws, statutes or regulations;
Measure the number of visitors to the Site and how the Site is used;
As specifically provided in the Terms and as you may otherwise agree.
Dr.Kokoro may respond to any subpoena received from a government agency (i.e., the Securities and Exchange Commission or law enforcement agencies) without prior notice to you. Unless prohibited by law or by a court order, we will notify you of any subpoena received from any other party (i.e., for civil litigation) which requires us to disclose your identity, and will wait ten (10) days, or a lesser amount of time as required by the deadline in the subpoena, before providing the information requested by the subpoena.
Dr.Kokoro does not share our visitors’ Personal Information with any third parties, except as necessary for operation of the Site, provision of our services and compliance with legal requirements, and as provided in our Visitor Content Policy or as we may otherwise notify you at the time you provide information.
Please remember that information you post to the Website itself, including User Submissions, will be public information, available for access, use and disclosure by other visitors to the Site. Dr.Kokoro has no obligation to monitor, moderate, screen or otherwise be responsible for any content posted by you or any other third party to the Site, or for use or disclosure of such content. YOU SHOULD EXERCISE CAUTION WHEN DECIDING TO DISCLOSE YOUR PERSONAL INFORMATION ON ANY WEBSITE.
Dr.Kokoro Partner Policy
From time to time, Dr.Kokoro may send you email offers or information on behalf of Dr.Kokoro partners. When you “opt-in” to receive these offers, you consent to use of your Personal Information for such emails, and disclosure of your Personal Information to such third party partners.
Before we use your email address or other personal information to send you information or otherwise communicate with you, whether on behalf of Dr.Kokoro or our Dr.Kokoro partners, we ask that you indicate you wish to receive such communication by “opting in” to inclusion on our mailing lists. You can “opt in” at the time you register for membership or otherwise provide your contact information, or by sending an email to firstname.lastname@example.org. By establishing a user account, you “opt in” to receive information about Dr.Kokoro, our products and our business partners. You may also change or revoke your consent or “opt-in” by giving Dr.Kokoro written notice at the above address provided doing so does not breach any legal duty or commitment you may have to Dr.Kokoro. Also, if you do revoke your consent, keep in mind that you will no longer receive information relating to our products and services.
Lost or Stolen Information
You must notify Dr.Kokoro promptly if any user name or password that you use on the Website is lost, stolen or used without permission. Upon such notice, Dr.Kokoro may cancel such user name or password and update our records accordingly.
If you want to delete or modify your Personal Information from Dr.Kokoro ‘s records, or opt-out of receiving some or all of the information we may provide, you may do so by:
Sending an email to email@example.com
By sending mail to the following address:
C/Manuel Pombo Angulo 18, 1º3
By calling the following telephone number: 0034- 676 909 117
Dr.Kokoro reserves the right to verify the identity of any person making such a request; provided that we shall have no liability whatsoever resulting from false or erroneous requests. Personally identifiable information collected and transferred to back-up or archival storage may be retained indefinitely. Dr.Kokoro may also retain information regarding transactions as necessary for our business records, and as required under applicable law.
The Site may contain links to other sites. These links are for the convenience of visitors to the Site only, and Dr.Kokoro makes no representations and has no responsibility or liability whatsoever regarding such other sites, including those sites with which we may have an affiliation. You should review the privacy policies of other sites carefully before providing any information to such sites. Dr.Kokoro is not responsible for the privacy policies or procedures or the content of any other site.
The Site has reasonable security measures in place to protect against the loss, misuse or alteration of information under Dr.Kokoro ‘s control. While we strive to protect your personal information, Dr.Kokoro cannot ensure, and does not warrant, the security of any information. Communication via the Internet is not failsafe, and there is always a possibility that data may be lost, or intercepted by unauthorized parties during such transmission or after receipt by Dr.Kokoro. You agree that Dr.Kokoro shall have no liability whatsoever in connection with such lost or intercepted data. You also agree that, to the extent required by law, we may use your Personal Information in order to notify you of any unauthorized access to your Personal Information of which we become aware.
Conditions of Use
C/Manuel Pombo Angulo 18, 1º3
0034- 676 909 117